Contact Us
Primary Care Clinic in DeSoto, TX
The friendly staff at Pivot Healthcare Company welcomes your call and looks forward to serving you. If you have any questions about our primary care and weigh loss services, please call our clinic at (214) 242-9316. To schedule an appointment, you can call us or use our secure online appointment request form.
Location & Phone
Phone: (214) 242-9316
Address:
951 York Drive, Suite 105
DeSoto, Texas 75115
Our regular office hours are Monday through Thursday, from 8:00 a.m. to 4:00 p.m. Patients may be seen on Saturday by appointment only from 8:00 a.m. to 12:00 p.m.
Our office is closed on the following holidays:
- New Year’s Day
- Birthday of Martin Luther King, Jr.
- Memorial Day
- Juneteenth National Independence Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Pivot Healthcare Company, and they will contact us.
If you have an urgent medical need and need to talk to our medical professionals after our regular hours, please call our office at (214) 242-9316. Your call will be returned promptly.
At Pivot Healthcare Company, we accept Medicare and most major insurance plans. Please contact your insurance company or you may call our office at (214) 242-9316 to find out if we accept your plan.
Commercial insurances we accept include:
- Aetna
- Amerigroup
- BCBS
- Cigna
- Humana
- Medicare
- Molina
- United Healthcare
- Wellcare
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash and credit cards.
If you have a question related to your bill or insurance, please contact our billing specialists at (214) 242-9316.
If our medical professionals suggest a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible.
Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.
Prescriptions and refills for established patients of Pivot Healthcare Company are routinely issued during our regular office hours (see above). You can make your request by calling our office at (214) 242-9316.
Refills are generally not issued during the evenings, weekends, or holidays, as the specialists may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
